This Privacy Policy describes how and when BY GOM collects, uses, and shares information when you purchase an item from the Site, contact the Site, or otherwise use the Site's services through or its related sites and services.
Information Collected
To fulfill your order, you must provide BY GOM with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information if you contact customer support.
Information Usage
BY GOM relies on a number of legal bases to collect, use, and share your information, including:
To provide services, such as when the Site uses your information to fulfill your order, to settle disputes, or to provide customer support;
When affirmative consent has been provided, which you may revoke at any time, such as by signing up for the Site's mailing list;
To comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about purchases if required by tax law;
For the purpose of the Site's legitimate interests, if those legitimate interests are not overridden by customer's rights or interests, such as; providing and improving services. The Site uses your information to provide the services you requested and in the Site's legitimate interest to improve services.
Information Sharing and Disclosure
The Site shares personal information for very limited reasons and in limited circumstances, as follows:
Service providers: BY GOM engages certain trusted third parties to perform functions and provide services, such as delivery companies. Personal information will be shared with these third parties, only to the extent necessary to perform these services.
Compliance with laws: BY GOM may collect, use, retain, and share your information if it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of customers, or others.
Data Retention
BY GOM retains personal information only for as long as necessary to provide services and as described in Privacy Policy. However, it may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements.
Transfers of Personal Information Outside the EU
BY GOM may store and process information through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws. If the Site is deemed to transfer information about the customer outside of the EU, BY GOM relies on Privacy Shield as the legal basis for the transfer.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:
Access: You may have the right to access and receive a copy of the personal information BY GOM holds about you by contacting the Site using the contact information below.
Change, restrict, delete: You may also have rights to change, restrict the use of, or delete your personal information. Absent exceptional circumstances (like where required to store data for legal reasons) BY GOM will delete your personal information upon request.
Object: You can object to
(i) processing of some of your information based on the Site's legitimate interests,
(ii) receiving marketing messages from BY GOM after providing your consent to receive them.
In such cases, your personal information will be deleted unless there is compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about BY GOM's use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Contact Us
For purposes of EU data protection law, we are the data controller of your personal information. If you have any questions or concerns, you may contact us at